Our commitment to privacy
  • 1. Introduction LlangollenPCSG (“we”, “our”, “us”) is a local support group for individuals affected by prostate cancer. We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

  • 2. Data Controller LlangollenPCSG acts as the data controller for all personal data collected via our website and group activities. Contact: Email: contact@llangollenpcsg.org.uk | Address: LlangollenPCSG, Llangollen, United Kingdom We do not maintain a physical office; contact is by email or during meetings.

  • 3. Information We Collect We may collect the following types of information:
    • Personal details such as your name, email address, and phone number when you contact us or register for meetings.
    • If you choose to share any health-related information, it will only be used to provide appropriate support.
    • Website usage data such as IP addresses, browser type, and pages visited (via analytics tools or cookies).
    We only collect data necessary for the purposes described in this policy.

  • 4. How We Use Your Information We use your information to:
    • Organise and communicate details of group meetings and events.
    • Respond to your enquiries or requests.
    • Share relevant support materials or updates (with your consent).
    • Improve our website and services.
    • Comply with legal or regulatory obligations.
    We will not use your personal data for marketing purposes unless you have given explicit consent.

  • 5. Legal Basis for Processing We process personal data under one or more of the following lawful bases:
    • Consent – where you have agreed to us using your data for specific purposes.
    • Legitimate interests – to manage group communications and events effectively.
    • Legal obligation – to comply with applicable laws.
    • Special category data (health information) – only processed with your explicit consent.

  • 6. Data Sharing We do not sell or rent your personal data. We may share limited personal information with:
    • Group organisers or volunteers assisting in event coordination.
    • Trusted service providers (e.g., website hosting, email communication) who process data under strict confidentiality and data protection terms.
    • Authorities, if required by law.

  • 7. Data Retention We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. You can request deletion of your data at any time (see Section 9).

  • 8. Security We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.

  • 9. Your Data Rights Under UK data protection law, you have the following rights:
    • Access to your personal data.
    • Correction of inaccurate information.
    • Erasure (“right to be forgotten”).
    • Restriction of processing.
    • Data portability.
    • Withdrawal of consent at any time.
    Requests can be made by emailing contact@llangollenpcsg.co.uk. We will respond within one month.

  • 10. Cookies Our website may use cookies to improve functionality and measure usage. You can disable cookies in your browser settings. See our Cookie Policy for details if applicable.

  • 11. External Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

  • 12. Updates to This Policy We may update this Privacy Policy periodically. The latest version will always be available on our website.

  • 13. Contact If you have any questions or complaints regarding this Privacy Policy or how we handle your personal data, contact us at: Email: contact@llangollenpcsg.org.uk If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). ICO phone: 0303 123 1113